Posts Tagged ‘customer service’

Someone tell Congress what the banks are doing now!

Posted by Mr. Wister on April 7th, 2009 under Economy Tags: , ,  •  No Comments

Okay, so you know how there’s this thing right now, some kind of financial thing, where banks are about to fail and they aren’t making loans or not giving consumers money to “jump start” the economy. Yeah, must have just happened the other day because I for one know nothing about this. {grin}
And you know [...]

iContact i-sucks

Posted by Mr. Wister on February 26th, 2009 under random complaints, sagas Tags: , , ,  •  No Comments

Maybe its just me, bad karma or something, and I should stay away from anything with an ‘i’ in the name that tries to make itself look trendy, hip, or whatever the i is supposed to stand for. First the ihome, now a company called iContact.
Here’s the short of it. I found the company because [...]

T-mobile: their sucky website, sucky automated phone system, and other practices

Posted by Mr. Wister on February 11th, 2009 under sagas Tags: , , ,  •  3 Comments

Not sure why companies are drawing my ire lately…oh wait, I know why. They’re money grubbing faceless corporations and conglomerates that collectively conspire to rape the consumer. For goodness sake, even Amazon has shown their ugly side to me.
Today’s not so random complaint is directed squarely at T-mobile. I’ve been a customer for about 3 [...]

ihome, i don’t…part 3

Posted by Mr. Wister on January 13th, 2009 under sagas Tags: , , ,  •  No Comments

So Amazon’s customer service was useless. I had to find the support / customer service link myself (not a big deal, except Amazon gave me the wrong info). And so I land here:
My first email was to technical support shortly after the email from Amazon, since I figured hey, they’d probably be in a better [...]

ihome, i don’t…part 2

Posted by Mr. Wister on January 13th, 2009 under sagas Tags: , , , ,  •  No Comments

Recall from my last post about the ihome that the ihome ih9 I bought did not work properly (at all actually) after less than 3 months of usage. So I reached out to Amazon customer service to see what they could do for me. I knew that they would probably tell me to contact the [...]

ihome…i don’t, part 1

Posted by Mr. Wister on January 13th, 2009 under sagas Tags: , , , , , ,  •  3 Comments

And so it begins, the saga known as the ihome debacle.
On October 7th, 2008, I bought an ihome IH9 from Amazon. For those who don’t know what an ihome ih9 is…well, here is a picture of it:
I bought it because on a recent trip, I stayed in a hotel that featured these units and was [...]